Privacy Policy

Summary

AXIS Brokerage provides real estate brokerage-related services in the United States, currently focused on Texas, Louisiana, Illinois, and North Carolina. We may collect and use personal information when you visit our website, submit contact forms, submit agent application forms, communicate with us, access approved account areas, or use related digital services.

This policy explains the types of information we may collect, how we may use it, when it may be disclosed, and the choices you may have. Licensed real estate professionals associated with AXIS Brokerage may operate as independent contractors where applicable.

Information We Collect

Information you provide directly

We may collect personal information that you choose to submit to AXIS Brokerage, including:

• Name, email address, and telephone number.
• Office or location selection.
• Information submitted through contact forms.
• Agent application information, including referral information and professional background details you provide.
• Correspondence with AXIS Brokerage.
• Account information for approved users who receive access to login areas or related services.

Information collected automatically

When you use our website or related digital services, certain technical information may be collected automatically. This may include IP address, browser type, device type, pages viewed, referral source, timestamps, cookies, or similar technologies.

How We Use Information

AXIS Brokerage may use personal information for business and operational purposes, including to:

• Respond to inquiries and contact requests.
• Process agent applications.
• Operate, maintain, and secure the website, CRM login area, and related digital services.
• Communicate with users about requests, accounts, services, or administrative matters.
• Improve website performance and user experience.
• Comply with legal obligations and enforce applicable terms or policies.
• Prevent fraud, unauthorized access, misuse, or other harmful activity.
• Support real estate services requested by consumers.

How We Disclose Information

We may disclose personal information in limited circumstances, including to:

• Service providers that support hosting, email, website operations, CRM functionality, analytics, security, or other operational needs.
• Affiliated or participating real estate professionals when needed to respond to an inquiry or support requested real estate services.
• Government authorities, courts, regulators, or other parties when required by law, legal process, or a lawful request.
• Parties involved in a lawful business transfer, such as a merger, acquisition, financing, restructuring, or sale of assets.

We do not state that AXIS Brokerage sells personal information. Information submitted to or through an individual real estate agent may also be handled by that agent in connection with requested real estate services.

Cookies and Analytics

Our website may use cookies or similar technologies to support site functionality, understand website performance, remember preferences, or help keep services secure. The current project does not confirm a specific analytics vendor, so this policy does not identify one.

Your browser settings may allow you to block, delete, or limit cookies. Some parts of the website or login areas may not work as intended if cookies are disabled.

Your Choices

You may choose not to provide certain information, though this may limit our ability to respond to your request, process an application, or provide account access.

If you receive marketing emails from AXIS Brokerage, you may use the unsubscribe instructions in those emails when available or contact us at broker@axisbrokerage.co. If text messaging is used, you may request that messages stop by replying STOP.

Privacy Rights

Privacy rights may vary by state and may depend on your relationship with AXIS Brokerage and the type of information involved. Where applicable, you may request access to your information, correction of inaccurate information, deletion of information, a copy of your information, or opt-out of certain marketing communications.

To submit a privacy request, contact us at broker@axisbrokerage.co. We may need to verify your identity before completing a request.

Data Security

AXIS Brokerage uses reasonable safeguards intended to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission, website, email system, or storage system can be guaranteed to be completely secure.

Data retention

We retain personal information only as reasonably necessary for business, legal, security, and compliance purposes, including to respond to requests, maintain records, operate services, resolve disputes, and satisfy applicable obligations.

Children's Privacy

Our services are not directed to children under 18. AXIS Brokerage does not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, please contact us so we can review the matter.

Third-Party Links

Our website or communications may link to external websites or services. Those third parties have their own privacy practices, and this Privacy Policy does not apply to websites or services that AXIS Brokerage does not control.

Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about this Privacy Policy or want to submit a privacy request, contact us using the information below.